Enable payments

Set up your community to accept payments

You will need to enable your community to accept payments before you can create a paid subscription plan.

Scoutship uses Stripe to process payments. To comply with Stripe's terms and conditions, as well as U.S. and international regulations, we'll need to collect some additional information about your community.

The process to register your community to accept payments depends on where your organization is legally registered (or where you are physically located if you're an individual rather than an organization).

Communities based in these countries are eligible to use Stripe's self-service tools to register their communities for payments.

Eligible communities

Eligible communities can use Stripe's self-service tools to register your community to accept payments.

Select the Accept Payments button on the Subscriptions Tab of your Workspace Page.

Select your country where your community is registered.

A Stripe-hosted self-service guide will launch in a new window. Provide the requested information to link your existing Stripe account to Scoutship or create a new account.

Access your Stripe dashboard

Once your account has been created with Stripe, you will have access to a Stripe-hosted dashboard. The dashboard allows you to view your available balance, see upcoming payouts, and track your earnings in real time.

To access your Dashboard, select Manage Payments from the Subscriptions Tab of your Workspace Page or go to https://connect.stripe.com/express_login.

Update your account name

When you create an account, Stripe automatically assigns an account name based on your organization's name. To update your account name:

• Update the account name in Account Settings

• In your Dashboard, click on the person icon in the upper-right corner to open your Account Settings. Select Platform Settings. Edit your Display Name.

If you have multiple Stripe accounts, you can only edit the account you're currently viewing in the Dashboard.

Change the bank account or debit card details associated with your account

To update your bank account details, head to the Account Tab in your Dashboard or select the person icon in the upper-right corner. Under Payout Details, you will see the platforms tied to your account. Once a platform is selected, you will be able to update:

• Where to send payouts (debit card or bank account)

• Bank account or card details

If the external account (debit card or bank account) in question has previously received a successful payout, you will be required to enter your previous external bank account details and a 6-digit SMS verification code to make any edits.

Keeping payout details up to date helps to prevent any delay in receiving payouts. To avoid delays, we strongly encourage you to update your payout information in advance of any changes and to update your debit card details before the card expires.

Communities not eligible for self-service

If your community isn't eligible for a Stripe account we may still be able to help you accept payments.

To indicate your interest in accepting payments, select Accept Payments on the Subscriptions Tab of your Workspace Page.

Select Somewhere Else when asked where you community is based.

A request for assistance will be automatically generated. We typically respond within 24 hours. To ensure a smooth process, please be ready to provide details about where your community is registered and the bank account you plan to use for payouts.